While TPAs provide essential infrastructure, it’s important to remember that covered entities are still responsible for compliance. A TPA is a tool, not a shield. If something goes wrong (e.x. ineligible claims, missing documentation, or ESP noncompliance), HRSA will hold the covered entity accountable, not the TPA.
A TPA is a vendor that helps covered entities manage the complex data, compliance, and financial tracking involved in the 340B program. They serve as the technology and reporting backbone between the covered entity, the pharmacy, and sometimes the wholesaler or manufacturer. A TPA is only as powerful as the structure you build around it.
Here are the main roles a TPA typically performs:
A TPA is a powerful tool, but only if it’s set up and managed the right way. It’s not a plug-and-play solution. The value you get depends entirely on how well your data, workflows, and team are aligned behind it. If your referral documentation is inconsistent, your policies aren’t reflected in the system, or no one’s monitoring the setup, you’re likely missing savings or opening yourself up to risk. At the end of the day, a TPA can support your 340B program, but it can’t run it for you. It’s only as strong as the foundation you build around it.
That’s why many organizations work with consulting partners like RxTrail to validate that the TPA’s setup, logic, and data workflows are aligned with actual 340B policy and practice.